Which action type deletes Salesforce records?

Which action type deletes Salesforce records?

• A. Delete Action
• B. DataRaptor Extract Action
• C. DocuSign Envelope Action
• D. Email Action

Answer: (A)

Deleting records in Salesforce through OmniStudio is handled by the Delete Action. This action type is specifically designed to remove records by using their IDs or a source of IDs, performing the necessary DML to delete them while respecting the user’s delete permissions on the target object. DataRaptor Extract Action, by contrast, is for pulling data out—reading records from Salesforce or other systems—so it doesn’t perform deletions. DocuSign Envelope Action focuses on creating or managing DocuSign envelopes, not Salesforce data deletion. Email Action is about sending messages and does not affect Salesforce records. So, when the goal is to remove Salesforce records, the Delete Action is the appropriate choice because it is built to perform the deletion operation directly.

Deleting records in Salesforce through OmniStudio is handled by the Delete Action. This action type is specifically designed to remove records by using their IDs or a source of IDs, performing the necessary DML to delete them while respecting the user’s delete permissions on the target object.

DataRaptor Extract Action, by contrast, is for pulling data out—reading records from Salesforce or other systems—so it doesn’t perform deletions. DocuSign Envelope Action focuses on creating or managing DocuSign envelopes, not Salesforce data deletion. Email Action is about sending messages and does not affect Salesforce records.

So, when the goal is to remove Salesforce records, the Delete Action is the appropriate choice because it is built to perform the deletion operation directly.