What are the two broad purposes of OmniScript elements?

What are the two broad purposes of OmniScript elements?

• A. Both B and C
• B. User interaction on the UI
• C. Getting, saving, and manipulating data behind the scenes
• D. System administration only

Answer: (A)

OmniScript elements are built for two broad purposes: driving user interaction on the UI and orchestrating data operations behind the scenes. They present prompts, input fields, and navigation so the user can complete a process, while also performing data actions—reading data from Salesforce or external systems, creating or updating records, and passing values through the flow. This combination lets a single guided experience collect what’s needed and apply it to the system. It’s not about system administration; it’s about how the UI gathers information and how the flow handles the data.

OmniScript elements are built for two broad purposes: driving user interaction on the UI and orchestrating data operations behind the scenes. They present prompts, input fields, and navigation so the user can complete a process, while also performing data actions—reading data from Salesforce or external systems, creating or updating records, and passing values through the flow. This combination lets a single guided experience collect what’s needed and apply it to the system. It’s not about system administration; it’s about how the UI gathers information and how the flow handles the data.