Vlocity Action Buttons cannot be displayed in the Vlocity Industry Mobile App, Service Console or Salesforce Communities.

Vlocity Action Buttons cannot be displayed in the Vlocity Industry Mobile App, Service Console or Salesforce Communities.

• A. True
• B. False
• C. Depends on license
• D. Only in Service Console

Answer: (B)

Action Buttons in Vlocity are designed to work across multiple user experiences, not just one interface. You can place these buttons on FlexCards or within OmniScripts so they appear in the Industry Mobile App, in the Service Console, or on Salesforce Communities. When a button is pressed, it can trigger an Integration Procedure, navigate to another screen, or update data, all run from the same OmniStudio configuration. The key is configuring the button in the UI component and ensuring the user has access to the actions it invokes. So, claiming they cannot be displayed in those interfaces isn’t accurate.

Action Buttons in Vlocity are designed to work across multiple user experiences, not just one interface. You can place these buttons on FlexCards or within OmniScripts so they appear in the Industry Mobile App, in the Service Console, or on Salesforce Communities. When a button is pressed, it can trigger an Integration Procedure, navigate to another screen, or update data, all run from the same OmniStudio configuration. The key is configuring the button in the UI component and ensuring the user has access to the actions it invokes. So, claiming they cannot be displayed in those interfaces isn’t accurate.